FAQ & Policies
Policies
Return Policy
If you are unsatisfied with your purchase, you may return it to us within 30 days after you have received your package. We do not accept the return of any sealed product that has been opened or tampered with. Gaming Etc does not compensate for return shipping charges unless the item is being returned to us due to our error (i.e. item is not as described or you have received a wrong item.) When returning items, please ship to:
Gaming Etc
Attn: Returns
555 Lordship Blvd
Stratford, CT 06615
We would also ask that you include a note stating the name on the order, the order number, and reason for the return.
Refunds
Refunds are given once we have received the items at our facility and have processed the return. Processing time, once the package has reached our warehouse, is 1-2 business days. Once we have issued a refund, please allow time for your bank or credit card company to process the request as well.
| If you pay by: | Your refund will go to: | ... and take this long: |
| Credit Card | Credit Card | 3-5 business days |
| Bank Account | Bank Account | 5-10 business days |
| Check OR | Store Credit Balance | 1 business day |
Your Privacy
GamingETC is committed to protecting your privacy. Any information you have provided us with is used solely for the purpose of processing your order and providing support if any errors occur. We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. GamingETC does not sell, trade, or rent your personal information to others. GamingETC may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
GamingETC may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of GamingETC, our users, or others.
Your Consent
By using our Web site, you consent to the collection and use of this information by GamingETC, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
GamingETC also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and GamingETC has no control or influence over their policies. Please check the policies of each site you visit for specific information. GamingETC cannot be held liable for damage or misdoings of other sites linked or otherwise.
Wizards of the Coast MTG Product
Due to Wizards of the Coast regulations, we are not allowed to ship sealed Magic the Gathering product to any international locations. We can only ship this product to the United States, Puerto Rico, the US Virgin Islands, APO/FPO/AE and any territory of the United States.
Shipping
If an order is placed and a $0.00 shipping total is produced, an invalid shipping method has been selected. We will contact you in regards to authorizing shipping charges,. If we have not heard back from you within 3 business days, we will cancel the order and issue a refund.
*We reserve the right to limit quantities to make it fair to all collectors.*
Condition
Cards that are listed in Near Mint condtion are in near mint to mint condtion. Cards that are listed in EX condition are in excellent condtion - these cards have some play wear such as minor shuffle creases or edge wear. Cards that are listed in PL condition are in played condition - these cards have heavy play wear or damage such as creases but are still tournament legal. If you are not satisfied with the condtion of the cards that you receive, please feel free to contact us for an exchange or return.
Questions and Feedback
If you have any questions or feedback related to our Policies, please email us at sales@gamingetc.com
FAQ's
What forms of payment do you accept?
We accept the following forms of payment:
Mastercard, Visa, Discover, PayPal, personal check, money order, and cash. We will not ship any order until payment is received in full. If you are not paying with a credit card please issue a payment to us in a timely manner. Any PayPal orders that have not been paid for within 3 business days, will be cancelled and the items will be returned to inventory. All prices are in USD and will be billed as such.
Do you ship to international locations?
Yes, we ship to international locations, billing shipping at cost. Booster boxes and other heavy items (such 1000 count grab bags) will not be shipped internationally as the cost is prohibitive.
How long will it take to receive my order?
All orders are processed and shipped within 1-2 business days. Once the item is shipped, it depends on the shipping method you chose.
United States:
Postal Service Standard: 7-10 business days
FedEx Ground: 3-5 business days
FedEx Express: 2 business days
International:
Postal Service Standard: 4-6 weeks
FedEx or DHL international: up to 2 weeks
Thank you for shopping at GamingETC.com!
